Terms of Service

Terms of Use for LeLula London

 

Welcome to Le Lula (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your use of our gift shop and accessories website, located at www.lelula.co.uk (“Website”), and any related services, content, features, or applications (collectively, the “Services”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

 

 

•Eligibility: By using our Website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian and are legally capable of entering into a binding contract.

•Modification of Terms: We reserve the right to change, modify, or revise these Terms at any time. We will notify you of any significant changes by posting the updated Terms on our Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

 

 

•Permitted Use: You may use our Website for personal, non-commercial purposes only. You agree not to use the Website for any unlawful or prohibited activities, including but not limited to:

•Using the Website in any way that violates any applicable local, national, or international law or regulation.

•Engaging in any conduct that may harm or attempt to harm others, including minors.

•Transmitting or procuring the sending of any unsolicited or unauthorized advertising or promotional material (spam).

•Introducing viruses, malware, or any other harmful technology that may harm or disrupt the operation of our Website or the devices of other users.

•Account Registration: To access certain features of our Website, you may be required to create an account. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

 

 

•Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content on our Website are accurate, complete, reliable, current, or error-free. If a product offered by Le Lula is not as described, your sole remedy is to return it in unused condition.

•Pricing: All prices listed on our Website are in British Pounds Sterling (GBP) and include VAT (where applicable). We reserve the right to change prices without notice at any time. Prices do not include delivery charges, which may be added to your total order amount and displayed at checkout.

•Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product description, or if we suspect fraudulent activity.

•Payment: We accept various payment methods, as listed on our Website. By providing payment details, you confirm that you are authorized to use the specified payment method. All payment transactions are processed securely via third-party payment processors. We do not store your payment card details.

 

 

•Delivery: We aim to process and dispatch orders within the timeframes stated on our Website. Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by third-party carriers or events beyond our control.

•International Shipping: We currently ship to the UK only. For any international shipping inquiries, please contact us directly.

•Risk of Loss: Risk of loss and title for products purchased from Le Lula pass to you upon delivery.

 

 

•Returns: If you are not satisfied with your purchase, you may return the product in its original, unused condition within 30 days of delivery for a refund or exchange. Please refer to our [Returns Policy] for detailed instructions on how to return an item.

•Refunds: Refunds will be issued to the original payment method within 14 days of receiving the returned item. Shipping costs are non-refundable unless the product was defective or incorrect.

•Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of delivery, and we will arrange for a replacement or refund.

 

 

•Ownership: All content on our Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Le Lula or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

•Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.

 

 

Our Website may contain links to third-party websites or services that are not owned or controlled by Le Lula. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Le Lula shall not be liable for any damages or losses caused by your use of or reliance on any third-party websites or services.

 

 

•Disclaimer: To the fullest extent permitted by law, Le Lula disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our Website and its content are provided “as is” and “as available,” and we make no representations or warranties of any kind, express or implied, as to the operation of our Website or the information, content, materials, or products included on it.

•Liability: Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our negligence or any other liability that cannot be excluded or limited by law. To the fullest extent permitted by law, Le Lula shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Website or these Terms.

 

 

You agree to indemnify, defend, and hold harmless Le Lula, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, expenses, or demands, including reasonable legal fees, arising out of or related to your use of the Website, your violation of these Terms, or your violation of any rights of another.

 

 

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Website, you consent to the processing of your personal information as described in our Privacy Policy.

 

 

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

 

We reserve the right to terminate or suspend your access to our Website, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

 

 

These Terms, together with our Privacy Policy, Cookie Policy, and any other legal notices or policies published by Le Lula on the Website, constitute the entire agreement between you and Le Lula regarding your use of the Website.

 

 

If you have any questions or concerns about these Terms, please contact us at:

 

•Email: info@lelula.co.uk

 

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.